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I am using a mobile device but I do not have access to the appointment email on my device, what do I do?
You can join your telehealth appointment with your doctor using a 9-digit code. Access your appointment email on any computer. Below the blue "Join" box, in your email, there is a 9-digit code. Tap "Join as a guest" on the App > Enter the 9 digit code on the page and follow the prompts thereon.